Patient on nkv-6 ventilator needed to be intubated in medical-surgical and neuroscience intensive care unit (msnicu).When about to transport patient, staff opened both oxygen tanks all the way, then attempted to connect oxygen hose to oxygen y-connector.They were unable to connect.4 people attempted until it finally clicked in place.Then, alarm on nkv said low o2 supply.Patient oxygen saturation (spo2) dropped to 40%.Manufacturer response for nkv, nkv (per site reporter).Staff skill knowledge level and inexperience with connection.O2 alarm situation, which is corrected with a software upgrade.This upgraded software was carried out on all of the nkv-330 units onsite inbound.Software addresses analyzed fraction of inspired oxygen (fio2) points.
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