Model Number V60 V60PLUS VENTILATOR |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/21/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint on the v60 ventilator, indicating that error codes barometer calibration data error, o2 flow sensor calibration data error, air flow sensor calibration data error, and proximal pressure sensor calibration data error appeared, indicating an spi bus failure.The device was reported to be outside of use at the time of the reported problem.No patient or user harm reported.The field service engineer (fse) found the error codes upon arriving at the customer site and evaluating the device.This investigation is ongoing.
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Manufacturer Narrative
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H10: a field service engineer (fse) went to the customer site on 26mar2024 and attempted to resolve the issue by replacing the gas delivery system (gds).It was found that the reported issue continued despite the gds replacement, so the fse has determined that additional parts are required to resolve the device issue.The investigation is ongoing.
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Manufacturer Narrative
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H10: a field service engineer (fse) went to the customer site on 09apr2024 and replaced the motor controller (mc) printed circuit board assembly (pcba), but was returned to the customer with limited restriction. confirmation of the resolution of the spi bus failure is pending.The investigation is ongoing.
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Manufacturer Narrative
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H10: on 22apr2024, the field service engineer (fse) went to the customer site and completed a full performance verification test (pvt) and the device passed all the included tests according to the service manual which confirmed that the motor controller (mc) printed circuit board assembly (pcba) replacement resolved the issue.The device was returned to service without restrictions.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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Search Alerts/Recalls
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