Model Number 866060 |
Device Problems
Defective Alarm (1014); Protective Measures Problem (3015)
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Patient Problem
Insufficient Information (4580)
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Event Date 01/25/2024 |
Event Type
Death
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.Reporting institution phone#: (b)(6).
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Event Description
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Philips received a complaint on the intellivue mx400 patient monitor sn: (b)(6) indicating the customer wants to verify some alarms rang before the death of patient.The device was in use on a patient at the time of event.The philips remote service engineer (rse) has requested the clinical audit logs from the customer.
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Manufacturer Narrative
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The customer confirmed the unit was not at fault and the alarm was audible and visible at the piic.The philips remote service engineer (rse) also verified through the audit logs the alarms rang properly and the monitor worked to specification.Philips requested the audit logs from the customer to be reviewed by an internal philips product support engineer (pse).Once received, the pse examined the audit logs for the time frame of (b)(6) 2024, 08:00 to 10:05 a.M.For bed lit10.There were alerts at the picix from the mx400 patient monitor.No further investigation or action is warranted at this time.
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Search Alerts/Recalls
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