A replacement glidescope video baton quick connect large was provided to the customer and the reported glidescope video baton quick connect large used during the procedure was returned to verathon for evaluation.A verathon technical service representative evaluated the returned device and was able to confirm the reported image issue.When connecting the reported video baton to known, good, test verathon equipment, the image on the connected test monitor produced a poor quality image.The video baton's led was confirmed to illuminate when connected to the test equipment; however, upon visual inspection signs of fluid ingress under the lens were observed.The glidescope video baton quick connect large failed verathon's functionality testing.Upon completion of verathon's device evaluation, the glidescope video baton quick connect large was scrapped due to the customer already being provided a replacement and there being no repairs available for the device.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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The customer reported that during a patient procedure, using a glidescope video baton quickconnect large, the light at the tip of the video baton failed to turn on when inserted down the patient's throat.As a result, the user was unable to visualize the patient's airway.The procedure was completed using an unknown backup device which was made available in an unspecified amount of time.No delay during the procedure or harm to the patient was reported.
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