This report is being submitted to report additional information.Multiple reports are being submitted for this event.The following sections are being reported: h2: if follow-up, what type.H3: device evaluated by manufacturer.H6: type of investigation.H6: investigation findings.H6: investigation conclusions.H10: additional narratives/data.Zimvie received one driver for evaluation.Visual evaluation / functional test was performed, a driver was stuck inside the implant.Dhr review could not be performed since the lot number associated to the item was not provided.However, zimvie quality management system (qms) has controls in place to ensure the distribution of conforming product.A complaint history review by item number was conducted dating back to 12 months from now.The complaint history review revealed that there are no existing non-conformances/capa/hhe/d/ie/product holds for the reported product for similar events.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was excessive torque placed on tool due to improper surgical procedure or poor case planning.Tool connection is damaged and does not assemble with component.Therefore, based on the available information, a device malfunction did occur.A driver was stuck inside the implant.The reported event was confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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