Catalog Number 10379675 |
Device Problem
Smoking (1585)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/26/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The customer was told to unplug the unit and keep it off.The instrument has been requested for return for investigation.A replacement instrument has been sent to the customer.The cause of this event is unknown.
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Event Description
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The customer reported that their status+ instrument smelled of smoke when powering one.After cycling the instrument off and on again, the customer saw smoke coming from the printer.There is no report of injury due to this event.
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Manufacturer Narrative
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The customer returned their system to siemens for physical inspection and investigation.The investigation was completed.A component on the main board was the source of the smoke, but it is not a fire risk.The d16 component can fail for over voltage protection when incorrect power is connected to the device, either through plugging in the wrong power supply (device uses a common barrel connector) or using 3.5v rechargeable batteries (device specifies using common 1.5v aa batteries).This can also be caused by any natural event which causes a power surge.Instrument is operating as intended.
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Search Alerts/Recalls
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