The customer observed falsely decreased alinity i stat high sensitive troponin-i results on one patient who came from emergency room with chest pain complaint.The stunt inserted per ecg report.The results provided were: sid (b)(6) , initial=< 3.0 ng/l /repeated= < 3.0 ng/l.Redrawn after 3hrs and repeated sid (b)(6) = >50,000.0 ng/l.Laboratory reference range: female=<16 ng/l; male= <35 ng/l there was no reported impact to patient management.
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The complaint evaluation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, field data and accuracy testing for alinity i stat high sensitive troponin-i reagent lot 57638ud00.The ticket search determined that there is as expected complaint activity for the likely cause lot.A review of tracking and trending data did not identify any related trends for the product for the issue.Return testing was not completed as returns were not available.Device history record review did not identify any non-conformances or deviations with the complaint lot and complaint issue.Historical performance of the alinity i stat high sensitive troponin-i reagents in the field was reviewed using data gathered via abbottlink from customers worldwide.The median value of the patient population for the complaint lot 57638ud00 is within the established limits and comparable to historical reagent lot performance.All field data demonstrating that the lot is performing as expected.Accuracy testing was performed for the complaint lot 57638ud00 using a retained kit with panels, which mimic patient samples, and all specifications were met indicating that the lot is performing acceptably.A review of the manufacturing documentation did not identify any issues associated with the customer¿s observation.A review of the product labeling concluded that the issue is sufficiently addressed.Based on the investigation no product deficiency was identified for the alinity i stat high sensitive troponin-i reagent lot 57638ud00.
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