The manufacturer received information regarding a repaired dreamstation auto bipap device with an allegation of the device being very hot to touch and is not working properly.The patient states they were "sleeping at night and [they] suddenly woke up at 12:30am because the device blows air too hot." when the patient touched the tubing, "the device and the water inside the water chamber [was] too hot to touch and it [was] boiling." the "pressure [was] set [to] 11.0, humidity level was at 3." the patient used heated tubing and could not locate the pressure tube settings of the device.While troubleshooting the device, the patient turned on the device, wore the "mask for 3-5 minutes" and after observing it for "almost 10 minutes," they stated "that the device [was] too hot to touch." there was no odor, smoke, or noise observed.They would like to request a new replacement device.There was no allegation of serious or permanent harm or injury.No medical intervention was required for the patient.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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