A philips clinical specialist & product support engineer has reviewed the data including the audit logs.The findings are as follows: this patient had an active asystole alarm from (b)(6) 09:57:58 and continued until the ecg leads off generated at 10:43:34.The audit log reflects the asystole alarm 09:57:58, many cannot analyze ecg alarms at 10:24:55, 10:25:51, 10:28:46, 10:29:21, 10:29:31, 10:29:34 during the time in question which may decrease the effectiveness of arrhythmia monitoring.This is described in the st/ar application note: during this inop/technical condition, the arrhythmia analysis continues and an alarm will be announced if an alarm condition is met.Since the cannot analyze ecg inop/technical alarm indicates that the effectiveness of the arrhythmia monitoring for the patient is compromised, a quick response to this alarm is important.Multiple instances are also seen where the staff interacted with the pic to capture the 12 lead several different times, but no one acknowledged the asystole alarm from 09:57:58.The asystole alarm ended at 11:11:07 when the device was no longer connected to the pic ix.Based on the information provided to philips, it was determined that there was no product malfunction and the device was functioning as intended.The reported issue was caused by user error.
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