This report is being supplemented to provide additional information, based on the legal manufacturer's final investigation and device evaluation.The device was not returned to olympus for evaluation.The evaluation was conducted solely on available information.The customer's complaint was unable to be confirmed.However, a most probable cause of the reported event is component failure, which is expected or random component failure without any design or manufacturing issue.The device history record (dhr) was unable to be reviewed for this device, as the serial number was deemed invalid.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, the definitive root cause of the issue could not be determined.Olympus will continue to monitor field performance for this device.
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