It was reported on 05 february 2024 that the patient was showering on (b)(6) 2024 and felt a shock in her entire body.The patient started shaking and they got out of the shower to make sure they were okay.The patient went back into the shower to rinse off.The patient services rep advised the patient to remove the device and return.A replacement device was ordered.Later on, (b)(6) 2024, a patient service supervisor called the patient back and additional information was received.The patient reported that they were transported to the hospital due to the shock.The patient described shock as if she was having a heart attack or seizure.In the emergency room (er) the patient was given pain meds.The patient was discharged from the hospital and was prescribed fentanyl and aspirin.On (b)(6) 2024 the patient was experiencing similar symptoms to what they had experienced on (b)(6) 2024, and they were no longer comfortable wearing the device.
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