Model Number 865024 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/17/2024 |
Event Type
Death
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Event Description
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It was reported after the patient returned to the hospital ward after a c-section, the monitor did not display the pulse rate when the spo2 probe was applied to the finger but oxygen saturation was displayed.The probe was taken off and reapplied multiple times with no pulse rate displaying so the monitor was replaced, which displayed pulse rate and oxygen saturation.It was indicated this issue delayed postpartum vital signs monitoring.It was determined there was sensor damage and low perfusion due to low limb temperature and poor peripheral circulation secondary to intraoperative anesthesia and blood loss.Based on this information, device malfunction and the post-surgical patient condition resulted in a delay in care.A patient death was reported.The device was in use on a patient.There was a report of patient or user harm.
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Manufacturer Narrative
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E1: reporter institution phone number: (b)(6).A follow-up report will be submitted upon completion of the investigation.
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Event Description
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It was reported after the patient returned to the hospital ward after a c-section, the monitor did not display the pulse rate when the spo2 probe was applied to the finger, but oxygen saturation was displayed.The probe was taken off and reapplied multiple times with no pulse rate displaying so the monitor was replaced, which displayed pulse rate and oxygen saturation.It was indicated this issue delayed postpartum vital signs monitoring.Additional information was requested and it turned out that a 5-minute delay did not lead to any harm for the patient and the customer refused to disclose the patient's current condition.The patient's pulse could be manually palpated.The device was in use on a patient.There was no report of patient or user harm.
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Manufacturer Narrative
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An onsite evaluation was performed, and it turned out, that the reported issue was caused by a defective spo2 sensor.Philips requested further relevant information whether a philips spo2 sensor or a third party spo2 sensor was used, but none was provided.Based on the information available, the cause of the reported problem was a defective spo2 sensor.The reported problem was confirmed.The customer replaced the spo2 sensor to resolve the issue.If additional information is received the complaint file will be reopened.
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Search Alerts/Recalls
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