The product was identified as a spring arm ac, 12-20 kg, 7 pole, part #106632.The reported serial number for the device is (b)(6).The product was inspected by the field service technician (fst) via a customer site visit.During a phone interview with the fst on (b)(6) 2024, he informed that it was reported that the cleaning crew was cleaning the light, and while she was turning it around, the light head fell on the surgical table.According to the fst, when he arrived at the site, the spring arm was all the way up (no tension) and the c-clip (retainer) and a screw were missing.He estimates the installation was completed about 3 years ago.According to his knowledge, the account has 1 biomed staff.The fst reported that when he noticed the missing screw and c-clip, he serviced the unit by replacing those components and put it back into service.The manufacturing dhr for the spring arm was reviewed.The document shows all passing results for all criteria (including mechanical function and cycle test).Qip was completed on (b)(6)2021 for this asset.Although the exact root cause of this issue is unknown, based on the information reported the issue would be attributed to a maintenance issue but exact root cause cannot be established.As reported, there was no patient involvement or adverse event.This failure mode has not exceeded any thresholds and will continue to be monitored per (b)(4).If further information is obtained a supplemental will be filed.
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