Per a good faith effort response received, the biomedical engineer troubleshot the device and confirmed that the backlight was defective.The repair for this device cannot be completed at this time due to a backorder status of the user interface assembly that is needed for correction.The material, which has been ordered, aligns with the recommended repair of the reported malfunction per the service manual.When the part becomes available, the repair will be completed.If new information is received and suggests that the device has additional malfunctions, the record will be reopened, and an investigation will be performed.
|