Due to the automated (manufacturing execution system) mes system there are controls in the manufacturing process to ensure the product met specifications upon release.The device was returned in a looped, twisted and knotted condition.The catheter was seen to be kinked towards the distal end of the catheter and was fractured at 1cm from the catheter hub.There were no damages noted to the catheter hub or tip.Functional testing was not performed as the defect was confirmed visually.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported catheter shaft kinked/bent was confirmed during analysis.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.Additional information provided by the customer indicated that patient's anatomy was noted to be tortuous and there were no broken fragments left inside the patient.During the analysis, the catheter shaft was seen to be kinked towards the distal end of the catheter, therefore the as reported can be confirmed.The catheter shaft was seen to be fractured near the hub.There were no damages noted to the catheter hub.The device was returned in an over looped, tied condition, due to which it become difficult to decide whether the analyzed defect occurred during the procedure or while preparing the device to send back for analysis after procedure.However, since the kink/bent was reported during the procedure, it is possible that the catheter shaft broke during the procedure.An assignable cause of procedural factors will be assigned to the reported and analyzed damage of the catheter shaft kinked/bent and the analyzed code of catheter shaft broken/fractured during use as these issues are associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu but performance was limited due to procedural and/or anatomical factors during use.
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