RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Computer Software Problem (1112)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/27/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer, reporting that the v60 ventilator displayed an error code for watchdog test failed.There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) the customer had previously replaced the flow sensor assembly, but the device was now displaying the error code.The rse advised the customer to reinstall the old flow sensor assembly to see if it would reoccur.The rse explained that if it remained after installing the old flow sensor assembly, the central processing unit (cpu) would need to be replaced.Investigation ongoing.
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Manufacturer Narrative
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The customer reported that a new flow sensor assembly was tested, and the issue was resolved.The device was returned to service.
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Search Alerts/Recalls
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