Lot Number TFVG07A01 |
Device Problem
Improper Flow or Infusion (2954)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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Patient advised that she injected yesterday and the injection didn't work.She had 3, so used another which worked.No further information provided.
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Manufacturer Narrative
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Device issue cannot be confirmed because the sample was not returned to takeda.Investigation report pending from cmo (contract manufacture organization) to provide additional information.
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Event Description
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Patient advised that she injected yesterday and the injection didn't work.She had 3, so used another which worked.No further information provided.Additional information received: patient mum advised that when she tried using the firazyr but the injection did not go in and had left marks and pricked the skin and advised none of the liquid went in.
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Manufacturer Narrative
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Device issue cannot be confirmed because sample was not returned.However, cmos performed investigations for the related batch.Based on the risk assessment no impact on the batch quality is given.A clear root cause is not identified.An external cause like a handling error during use or an error with the pen/device cannot be excluded.Additional investigation pending from syringe manufacturer.
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Manufacturer Narrative
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No sample/photo was provided to syringe manufacturer for analysis.The batch involved in this complaint meets all acceptable quality levels (aql's), was manufactured, and released according to applicable procedures and specifications.A review of the quality history within the sap system has been performed as part of the investigation.No quality notifications, no abnormity and non-conformance were identified during the production which relate to the reported condition.However, the investigation verified complaint history records from the syringe cmo's customer complaint system and concludes that: a 24 months complaint system history search has been performed on same catalogue number and 03 (three) similar complaint (difficult/unable to operate) was reported.Two in may 2022, one in april 2024 however complaints were not confirmed.
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Event Description
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Patient advised that she injected yesterday and the injection didn't work.She had 3, so used another which worked.No further information provided.Additional information received: patient mum advised that when she tried using the firazyr but the injection did not go in and had left marks and pricked the skin and advised none of the liquid went in.
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Search Alerts/Recalls
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