The manufacturer received information alleging a bipap a40 system silver ventilator inoperative condition occurred.There was no harm or injury reported.The patient reported to a sales rep that the device beeped as if the power turned off and at the same time so did the air supply and the device quit working and then restarted power/airflow again.The sales rep could not confirm the occurrence from the alarm or event log.Multiple electrical cords were connected to a single outlet and the patient use a ht humidifier.In addition, the family reported that the pressure turned low.The ventilator was returned to the manufacturer for evaluation and the customer¿s complaint was not confirmed.Error code e-150 was recorded in the event log, therefore the main board was replaced.Periodic maintenance was performed.The device had no malfunction, but the following parts were replaced to prevent failure, blower: inlet path foam.The device's blower motor was replaced to address the issue.A life like smell was observed, so the outlet flow path was replaced.
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