The barrier was not saved; therefore, a device evaluation could not take place.A complaint history trend analysis was conducted for similar complaints and no adverse trends observed.A device history records (dhr) review could not take place since no lot number was provided.There was no report of product malfunction.Based on the information provided, a root cause could not be determined.Hollister will continue to monitor this reported issue.
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It was reported that the tape border on the new image ostomy barrier irritated the end user's skin.It was reported that the end user has history of sensitivity to adhesives but never had any issue in the past with this sku.It was reported that a few months ago, the end user's skin became irritated and itchy and that she needed to change the barrier every day.It was further reported that she saw her doctor who said she should use the over-the-counter antifungal cream, lotrimin, and to use the prescriptive steroid cream, triamcinolone 0.1% for the irritated area.It was reported that the end user switched barrier products and along with the creams, the irritated skin under the tape border has now cleared up.
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