This report is being submitted retrospectively as part of internal review.The investigation was performed on the user's data available in data management system (dms).The investigation did not confirm the reported mismatch between bg and sg on 11th february 2022 as reported.However, a slightly high mard was observed around that period.It's unclear what the root cause was, however, there was a pattern which suggested there might have been an issue with test strips and/or contaminated bg value due to wet fingers.A review of the data in a 2-week time range and beyond didn't reveal any malfunction of the sensor, and further review of the in-vivo data shows that the system continued to function properly with reduced mard values and successfully lasted the expected 180 days.No further investigation was possible for this complaint.
|
Senseonics was made aware of a hyperglycemia event due to alleged sensor inaccuracies.The reported blood glucose (bg) was 245 mg/dl where as sensor glucose (sg) was 144 mg/dl.User complained of not receiving high glucose alerts because sg value did not cross the high alert threshold that was set at 185 mg/dl.User was symptomatic (feeling thirsty, needed to use restroom).However, user did not require any medical attention, and was able to self treat.
|