Investigation results: the complaint of improper needle retraction could not be confirmed from the samples that were provided for investigation.39 representative insyte autoguard samples and 2 used insyte autoguard samples were provided for investigation.The needles on the used samples were fully retracted.Visual inspection did not discover any damage to the barrel, coils, or button that may indicate any possible needle retraction failures.No dry adhesive was discovered.The two units were then tested by placing the cannula back into initial position and activating the button.Both units retracted successfully.20 of the sealed units were selected for needle retraction testing.All 20 units retracted successfully.No damages or evidence of potential defects were discovered.The reported defect could not be confirmed.Six photographs were also provided for investigation, which showed two needles fully retracted.A functional test of the returned samples revealed no manufacturing defects or operational problems.Although the photographs, returned samples, and manufacturing records do not support the complainant¿s description of the reported event, the complaint has been documented and will continue to be monitored as part of ongoing efforts to identify potential manufacturing related issues.
|