Intuitive surgical, inc.(isi) did receive a da vinci product to perform failure analysis.The harmonic ace instrument was found to have a broken main tube approximately 2.84 from the distal tip.No material was found missing.Components adjacent to this broken main tube do not show damage.Additional investigation found; the instrument was found to have mechanical indentation damage to the blade.The complaint was confirmed by failure analysis, which indicates that the device may have contributed to the customer-reported issue.A review of the submitted image was performed by an intuitive surgical, inc.(isi) regulatory post market surveillance (rpms) analyst.The following additional information was provided: the image confirms the customer's alleged complaint.The instrument has a piece out of place.
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