H10: manufacturing review: a manufacturing review was not requested as the lot number reported is unknown.Investigation summary: the physical device was not returned for evaluation.One photo was received and reviewed.The photo shows a health professional holding the catheter with a balloon in an inflated condition and unraveled fibers could be observed in the distal end of balloon.No evidence of leak was observed in the provided photo.No other anomalies were found in the photo.One video was received and reviewed.In the provided video balloon attached with the catheter was inflated by the healthcare professional from which was water leaked in between the distal tip and balloon.Source of leak could not be determined from the provided video.No other anomalies were noted.No significant evidence of leak noted on the submitted photo.However, based on the submitted video evidence of leak could be observed and the source of leak could not be noted.Hence the investigation confirmed for the reported leak and the identified fiber unraveled as it was noted on the submitted photo.A definitive root cause for the reported leak issue could not be determined based upon the provided information.Labeling review: as the reported event did not allege a labeling or use related issue, a labeling review is not required.H11: section a through f ¿ the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : device not returned.
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