Ref.Id: (b)(4).The digitaldiagnost c90 is a stationary x-ray system for general radiographic purposes.As an option, a portable digital flat panel detector (model "skyplate") can be used for image capture.The local field service engineer (fse) went on site and confirmed the reported problem.The portable detector model skyplate had fallen out of hand during positioning (use error) and the detector shows no more images after the drop.The affected detector needs to be replaced.Fse started the replacement process for the defect detector.The customer decided not to order a new detector until the corresponding quote expired.Risk estimation revealed acceptable risk per risk benefit analysis, because actually, there is no feasible technical solution for this kind of ¿use error¿.This issue is further monitored and trended.
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