This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 11 years since the subject device was manufactured.The device was returned to olympus for inspection, and the customer's compliant of cover sheet blown off on the distal end malfunction was confirmed.Based on the results of the investigation, a definitive cause was not established.However.It is likely the device was damaged due to existence/absence of mounting eto (ethylene oxide sterilization) cap during reprocessing.) the occurrence of the reported problem can be prevented by adhering to the instructions for use (ifu) which states the following: ¿ before immersing the endoscope in reprocessing fluids, confirm that the eto cap (mb-156) is not attached to the endoscope.If the eto cap is attached, the reprocessing fluids will be able to penetrate the inside of the endoscope, and it can be damaged.¿ when performing sterrad® 100s/nx® (with/without all clear technology) sterilization, the eto cap (mb-156) must be attached to the venting connector in order to avoid rupture of the bending section.¿ attach the eto cap to the venting connector of the endoscope prior to ethylene oxide gas sterilization.If the eto cap is not attached to the venting connector during the ethylene oxide gas sterilization, the air inside the endoscope will expand and could rupture the bending section cover and/or damage the angulation mechanism.¿ attach the eto cap to the venting connector of the endoscope prior to sterrad®100s/nx® sterilization.If the eto cap is not attached to the venting connector during sterilization, the air inside the endoscope will expand and could rupture the bending section cover and/or damage the angulation mechanism.Olympus will continue to monitor field performance for this device.
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