RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Excessive Heating (4030)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/04/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint on the v60 ventilator indicating that there was a blower issue.The customer informed the remote service engineer (rse) that the device produced a blower temperature high alarm.The rse instructed the customer to verify the air inlet filter was not dirty or blocked, verify the cooling fan was operational, and then replace the blower.The customer informed the rse that the filters were clean, and nothing was blocking the air inlet.The rse provided the customer with the part information for the blower assembly.In a good faith effort (gfe) response from the customer biomedical engineer (bme) received on 19mar2024, it was stated that it was unknown by the bme which part had been ordered.The bme was aware that whichever part was ordered was received and installed into the v60 ventilator to resolve the blower issue.The device was confirmed to have returned to full functionality following the parts replacement.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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