Continuation of d10: product id 97755 serial# (b)(6) product type recharger section d information references the main component of the system.Other relevant device(s) are: product id: 97755, serial/lot #: (b)(6) , udi#: (b)(4); h3: analysis of the recharger telemetry module (rtm), model 97755 , s/n (b)(6) , revealed a rtm failure; the controller would not power on when the rtm was plugged in.This regulatory report is being submitted as part of a retrospective review as part of remediation plan 411.G2.Foreign: br medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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It was reported that the recharger had issues.The recharger was no longer functioning.When connecting the recharger to the patient controller, it does not identify that was connected.The device did not fall, nor was there misuse.Troubleshooting was performed, connected a new recharger to the patient controller and it displayed the recharger positioning message together with the ins and it recharged normally.The recharger was replaced and the issue resolved.
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