Catalog Number 393204 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/11/2023 |
Event Type
malfunction
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Manufacturer Narrative
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H.3.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.
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Event Description
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It was reported that bd venflon pro package seal is compromised.The following information was provided by the initial reporter: customer found packed sleeves open at the seal which renders these venflon needles unsterile.
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Manufacturer Narrative
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4 photos were received by bd for evaluation.A quality engineer was able to review the photos of venflon pro 20g from lot # 2101138 regarding item #393204 with the reported issue that package seal integrity poor / questionable.Customer provided photograph review: the photos shows that the seal is open from the luer cap end of the catheter.One photo with 5 samples shows 5-unit packs with seal open, second photo show 4 samples with unit pack seal open again from luer cap side, third and fourth photo shows 1 sample each where seal is open from luer cap side of unit pack.The defect of seal open/deformed packaging/packaging damage can be confirmed based on the photographs provided by the customer.Retention sample review: the investigation was carried out on 25 retention samples where the investigating team has visually inspected the samples for package seal integrity and no poor / questionable package seal integrity was found in the 25 retention samples.The defect of seal open/deformed packaging/packaging damage cannot be confirmed based on the investigation of the retention samples.
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Event Description
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Material #: 393204 batch#: 2101138.It was reported by customer that they found packed sleeves open at the seal which renders these venflon needles unsterile.Verbatim: rcc received a complaint via email.Email(s) attached customer found packed sleeves open at the seal which renders these venflon needles unsterile bd (product code: 393204).2101138 (exp date: 25.04.02).Customer response for follow-up: 1.Please provide the date of event.09/11/2023 (complaint reported to us on the 12/02/2024).2.Kindly share the exact address details to send a return shipping label.106 16th road midrand johannesburg, south africa.3.Any physical sample available for investigation? yes.4.Did the event directly, or indirectly involve a patient or user? indirectly involve(not used by patient).5.Has there been any patient impact (serious injury, medical intervention, change of treatment required)? no.6.Please confirm the number of occurrences.74.
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Search Alerts/Recalls
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