The product has been confirmed to exhibit outer packaging and/or labeling damage that did not result in a loss of sterility or label legibility.Reported event is not related to a combination of products; therefore, a compatibility review is not applicable.The reported event did not occur in an operating room or as part of a medical procedure.This complaint has been confirmed by review of the provided photo(s) and/or returned product.Based on the damage observed on the product, the damage to the outer packaging and/or labeling is consistent with damage from transit; therefore, the root cause of the reported event is attributed to transit damage.No corrective actions, preventive actions, or field actions resulted after the investigation of this event.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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