A steris service technician inspected the advantage plus pass thru endoscope reprocessing system and found that the drain hose was out of alignment.The technician stated that the drain hose looked like it had been moved from its location subsequently causing water to splash out of the drain box and out onto the floor.During the steris technician's discussion with user facility personnel, it was stated that a user facility employee could have moved the drain hose prior to the reported event.The steris technician reinstalled the drain hose, tested the function and operation of the unit and returned it to service.The steris technician counseled user facility personnel on the importance of not moving the drain hose and to contact steris should the unit require service activity.No additional issues have been reported.
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