Model Number 977006 |
Device Problems
Electromagnetic Interference (1194); Failure to Interrogate (1332); Inappropriate/Inadequate Shock/Stimulation (1574); Communication or Transmission Problem (2896)
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Patient Problems
Pain (1994); Discomfort (2330); Electric Shock (2554)
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Event Date 03/04/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Date is approximate.Month and year are confirmed valid.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event Description
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Information was received from a patient who was implanted with an implantable neurostimulator (ins).The reason for call was patient reported their back has been bothering them the last day or so and they have some questions about their neurostimulator.Patient stated last night they were not able to lay down because they were having stabbing pain in their back.Patient mentioned they had electrical sharps all the way down their whole leg.Patient reported that they believe that their stimulation is still off from when they got an mri; patient asked about what happens when they power down the implant and are in mri mode.Agent reviewed and walked patient through checking if their stimulation was on; patient followed up saying that they tried connecting earlier this morning and were unsuccessful.Patient stated that they tried to call and get assistance from mdt rep but that they had to leave a voicemail and never heard back, so patient called patient services.Patient noted that they have worked with different mdt reps before and that they were very helpful when they had questions.Patient asked general use questions and agent reviewed.Patient inquired about mdt reps; agent offered to send an email to the local mdt reps.The issue was not resolved.Agent sent an email to local mdt reps for visibility.
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Event Description
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Additional information received from the manufacturer representative reported that the cause of the shocking was the intensities were set too high.The patient hadn¿t used the stimulation for a while so when she turned it on initially she felt a shock, but once it was adjusted the issue was resolved.
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Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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