Catalog Number 05860636001 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/24/2024 |
Event Type
malfunction
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Event Description
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The initial reporter complained of discrepant results for 1 patient sample tested for na electrode (na), cl electrode (cl), and k electrode (k) on a cobas 6000 c (501) module.The initial na result was 100 mmol/l.The repeat result was 136 mmol/l.The initial cl result was 63.3 mmol/l.The repeat result was 99.5 mmol/l.The initial k result was 2.81 mmol/l.The repeat result was 4.18 mmol/l.The sample was repeated due to a negative anion gap.The questionable results were not reported outside of the laboratory.The repeat results were believed to be correct.
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Manufacturer Narrative
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There were no issues with any other tests run on this patient sample.The na electrode lot number was s82 with an expiration date of 31-sep-2024.The cl electrode lot number was n91.The expiration date was not provided.The k electrode lot number was b78.The expiration date was not provided.Calibration was last performed on 05-mar-2024 with acceptable results.Qc was acceptable.No issues were identified during a review of the alarm trace data.On 25-feb-2024 the field service engineer (fse) found a clogged solenoid valve bank and vacuum tubing which were replaced.On 27-feb-2024 the fse found air within the electrodes; these were flushed.The customer replaced the pinch tubing and the electrodes.The customer has had no further issues.
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Manufacturer Narrative
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The investigation determined the service/customer maintenance actions resolved the issue.
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Search Alerts/Recalls
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