This report is based on information provided by a philips remote service engineer (rse) philips asp (authorized service provider) and has been investigated by the philips complaint handling team.Philips received a complaint on the dfm100 defibrillator indicating that the therapy is not functioning.The event was outside of use and there was no reported patient nor user harm.The efficia dfm100 defibrillator, model# 866199, is substantially similar to the heartstart xl+ defibrillator (model # 861290) and will be reported in the united states under device model # 861290.
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