Company representative was able to replicate the reported event.The company representative replaced the power entry module and cleaned the pneumatic filters.The system was tested and found to meet product specifications.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.A potentially relevant complaint was found (and reviewed as part of this investigation.An investigation was opened to address issues, bur the complaint was determined to not be relevant to this investigation.The root cause of the reported event is attributed to the power entry module.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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