Philips received a complaint from the customer, reporting that the v60 ventilator displayed error code 110a ((post) check vent: proximal pressure sensor auto zero failed).There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) noted that the customer's v60 ventilator displayed error code 110a ((post) check vent: proximal pressure sensor auto zero failed).During troubleshooting, the rse noted that the customer confirmed the error code in device event log; however, the customer was unable to recreate error.It was then noted that the customer ran the device overnight, and device did not have any error codes.The rse provided the customer with the following instructions per the manufacturer's recommendation, verify pin alignment between solenoids and the data acquisition (da) board, replace the proximal auto-zero solenoid (sol 3 and sol 4), replace the da board.The customer was provided with the part number for a replacement solenoid valves.
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