It was reported that bd nexiva diffusics 20g x 1.25 in incomplete flush.The following information was provided by the initial reporter: it was reported by the customer that after troubleshooting issues as much as possible, we decided to take a look at one of the catheters, which is the one in the video and the one i will be sending in for investigation.While hand flushing at 5 ml/sec (2 second flush), 2 of the 3 teardrop-shaped holes were blocked and not allowing saline to exit.I believe this lot of catheters was experiencing pressure limits because of this.Verbatim: several 20g diffusics catheters have been pressuring out at the end of the ct scans.This department has been using 20g diffusics for many years without issue.No other changes to injection pumps, tubing, needless connectors, etc.Scanners are set to 300 psi and ctas flow rates are set to 5 ml/sec.4-5 instances happened within a few days, all with different inserters.Some started in ed, some started in ct by the radiology techs.After troubleshooting issues as much as possible, we decided to take a look at one of the catheters, which is the one in the video and the one i will be sending in for investigation.While hand flushing at 5 ml/sec (2 second flush), 2 of the 3 teardrop-shaped holes were blocked and not allowing saline to exit.I believe this lot of catheters was experiencing pressure limits because of this.
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Our quality engineer inspected the 1 used and 17 representative samples submitted for evaluation.The reported issue of incomplete flush was not confirmed upon inspection and testing of the samples.Analysis of all the samples showed that there were no abnormalities or damages to the devices.All the representative samples underwent functional testing, and all the samples passed with no defects observed.Bd could not determine a manufacturing related root cause since the reported defect was not confirmed during the evaluation of the sample.A review of our risk management documentation was performed and indicates that the potential risk of the reported event was assessed appropriately.Production records were reviewed, and this batch meets our manufacturing specification requirements.We appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.We regret any inconveniences this incident may have caused you and your facility.
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Response received.I need to clarify, i thought the rep took the products with her.No serious injury, however, if product related, caused repeat imaging.(b)(6).The rep has video.
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