This report is being submitted retrospectively as part of an internal review.The investigation analysis was performed on the user's in vivo sensor data synced by the user on the data management system (dms), which is the data cloud platform for eversense systems.Based on the investigation, the reported fingerstick measurement of 38 mg/dl was not entered in the system, thus the alleged mismatch could not be confirmed.A review of the sensor data showed that the user was experiencing a rapid change of glucose at the time of event, and the system asserted a predictive low glucose alert to warn the user of a potential hypoglycemia and to take action, as the sensor glucose was trending downwards.No further investigation was found necessary for this complaint.
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