This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 6 years since the subject device was manufactured.The device was returned to olympus for inspection, and the customer's reportable malfunctions (distal end came off and bending section cover is broken/torn/ruptured and metal is protruding) were confirmed.Based on the results of the investigation, it is likely the following led to the malfunction: it is presume that the user applied excessive stress to bending section during device handling, which caused the suggested events.The event can be detected and prevented by following the instructions for use: warnings and cautions: warning do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.-inspection of bending section prior to use in the item below.3.3 inspection of the endoscope.Olympus will continue to monitor field performance for this device.
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