An event of a retraction problem and material deformation was reported.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed, and the product met all specifications.The complaint database was reviewed, and there does not appear to be an indication of a lot specific product issue.Information from the field indicated that the device could not be re-sheathed due to the pigtail catheter getting stuck in the valve capsule.It was noted that due to the calcium on the leaflets the pigtail catheter was unable to be placed at the bottom of the non-coronary cusp (ncc) and kept moving up.While re-sheathing the valve the pigtail catheter got caught on the valve strut and was pulled into the capsule.The device was deployed at 80% to remove the pigtail catheter.It was noted that upon removal of the catheter the device could not be completely re-sheathed due to the capsule deforming into an accordion shape.Based on all available information, the reported event appears to be related to a combination of patient condition (calcified leaflets) and procedural conditions (calcified leaflets affected pigtail catheter placement, pigtail catheter pulled into capsule, and capsule deformation as a result of the pigtail catheter pulled into capsule).There is no indication of a product quality issue with regards to manufacture, design, or labeling.
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