(b)(4).The actual device was not returned; however, the customer provided one video showing an introducer needle hub being flushed with a syringe.Fluid is visibly leaking from a crack on the needle hub.Therefore, the reported defect is confirmed.A device history record review was performed, and no relevant findings were identified.The customer report of a cracked needle hub was confirmed through visual inspection of the customer supplied video.The failure mode identified is consistent with the failure mode investigated under a previously opened capa.Based on the capa investigation, the root cause of this complaint is design related.Teleflex has identified that this needle hub material is susceptible to cracking when placed under stress (i.E.Pressed onto a tapered luer fitting, sideloaded as the clinician attempts to locate a vessel, etc.) in the presence of liquid alcohol based disinfectants.A capa was fully implemented 23-aug-2023 using a new alcohol-resistant material to manufacture the needle hub.The manufacturing date for the needle hub involved with this complaint occurred prior to the capa implementation date.Teleflex will continue to monitor and trend for reports of this nature.
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