(b)(4).The actual device was not returned; however, the customer provided two photos for analysis.The photos show a kinked guide wire and the product lidstock.Therefore, the complaint of a kinked guide wire was able to be confirmed by the photo.The guidewire is pictured having been removed from the advancer assembly and a single kink can be seen in the body, however, a complete visual inspection could not be performed as no sample was returned for analysis.A device history record review was performed, and no relevant findings were identified.The instructions for use (ifu) provided with this kit warns the user, "do not use if package is damaged.Do not apply excessive force in placing or removing catheter or guidewire.Excessive force can cause component damage or breakage.If damage is suspected or withdrawal cannot be easily accomplished, radiographic visualization should be obtained and further consultation requested." the customer report of a kinked guide wire was confirmed by visual inspection of the customer supplied photo.The guidewire is pictured having been removed from the advancer assembly and a single kink can be seen in the body, however, full complaint verification testing could not be performed as no sample was returned for analysis.A device history record review was performed, and no relevant findings were identified.Without the device to evaluate, the probable cause could not be determined from the available information.Teleflex will continue to monitor and trend for reports of this nature.
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