(b)(4).The actual device was not returned; however, the customer provided two photos for analysis.The complaint of a kinked guide wire was able to be confirmed by one photo.The second photo additionally shows the proximal end of the arrow raulerson syringe (ars) along with the kinked guide wire.However, without the sample returned for analysis, a complete visual inspection could not be performed, and the probable root cause could not be confirmed.A device history record review was performed , and no relevant findings were identified.The instructions for use (ifu) provided with this kit instructs the user, "place tip of arrow advancer - with "j" retracted - into the hole in rear of arrow raulerson syringe plunger or introducer needle.Advance guidewire into arrow raulerson syringe approximately 10 cm until it passes through syringe valves or into introducer needle.Advancement of guidewire through arrow raulerson syringe may require a gentle twisting motion." the ifu also states, "do not use excessive force when introducing guidewire or tissue dilator as this can lead to vessel perforation, bleeding, or component damage." the customer report of a kinked guide wire was confirmed by visual inspection of the customer supplied photos.The images show a guidewire in use with a kink observed towards the distal end of the body , however, full complaint verification testing could not be performed as no sample was returned for analysis.A device history record review was performed, and no relevant findings were identified.Without the device to evaluate, the probable cause could not be determined from the available information.Teleflex will continue to monitor and trend for reports of this nature.
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