It was reported that the tubing separated.One photo was taken by the customer which confirmed the separation.A quality notification was sent to the manufacturer.From the manufacturer's investigation, the potential root cause can be related to insufficient solvent applied to the components due to incorrect solvent application method by the assembler.A quality alert was created on april 02nd, 2024 to communicate the problem, reinforce the correct solvent application method and avoid the lack of solvent.A device history record review for model 2426-0007 lot number 24019008 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 22jan2024.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.
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