RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/25/2024 |
Event Type
malfunction
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Manufacturer Narrative
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E1: reporter information: (b)(6).
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Event Description
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Philips received a complaint from the customer, reporting a machine pressure sensor autozero failed message occurred on the v60 ventilator.The device usage at the time of the event was not provided.There was no report of harm, or other patient impact.The customer biomedical engineer (bme) performed a power cycle and reported there was no recurrence of the issue.The device remained in service until the issue was reported to manufacturer's sales representative (msr).At that time, the device was removed from service for further evaluation.The msr confirmed the issue in the device event log but was unable to replicate the reported problem.The investigation is ongoing.
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Manufacturer Narrative
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H10: the device was in clinical use.There was no report of harm, or other patient impact.A manufacturer's product support engineer (pse) evaluated the device and was unable to reproduce the reported error during testing.However, an occurrence of check vent: machine pressure sensor auto zero failed message (diagnostic code: 1109) was confirmed in the device event log.The pse replaced the solenoid valves to resolve the issue.The device was operational and returned to service after repairs were completed.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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