This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Corrected fields: g2 (company representative should be blank in the initial medwatch), h6 - component code is being corrected to "1069 - break".Additional information added to field h3, h6 and h4 (based on the 3-digit lot number provided, the manufacturing date of the device was in the month of september 2023 but a specific date could not be identified).A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was returned to olympus for inspection, and the customer's allegation of the guidewire tip being torn was confirmed.Based on the results of the investigation, it seems that the reported event could be attributed to several factors.Firstly, there was an attempt to insert the device into the endoscope while using the guide wire.Additionally, the device was inserted into the endoscope when the angle between the distal end and the guide wire was substantial.Furthermore, a force exceeding the resisting force was applied to the guide wire tip, causing it to tear.However, a definitive root cause could not be determined.The following is included in the instructions for use (ifu): when using the guide wire, insert the instrument with its distal tip in parallel with the guide wire while holding the distal tip.Be careful not to forcibly insert the instrument with a sharp angle between the distal tip and the guide wire.This may damage the distal tip.Olympus will continue to monitor field performance for this device.
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