Qn#(b)(4).The actual device was not returned; however, the customer provided one video for analysis.The customer complaint of a damaged guidewire was able to be confirmed based on the video.The video shows a guide wire that is kinked and appears to show evidence of unraveling while prepping for use, however, a complete visual inspection could not be performed as no sample was returned for analysis.The customer did not provide a lot number; therefore, a device history record review was performed based upon a lot number taken from the sales history data of the customer.No relevant findings were identified.The instructions for use (ifu) provided with this kit warns the user, "do not use if package is damaged.Do not use excessive force when introducing guidewire or tissue dilator as this can lead to vessel perforation, bleeding, or component damage." the customer report of a damaged guide wire was confirmed by visual inspection of the customer supplied video.The video shows a guide wire that is kinked and appears to show evidence of unraveling while prepping for use, however, full complaint verification testing could not be performed as no sample was returned for analysis.A device history record review was performed based on a potential lot from sales history, and no relevant findings were identified.Without the device to evaluate, the probable cause could not be determined from the available information.Teleflex will continue to monitor and trend for reports of this nature.
|