Catalog Number 03246353001 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/12/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The serial number of the customer's cobas 4000 c (311) stand alone system is (b)(6).The investigation is ongoing.
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Event Description
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The initial reporter received questionable ise indirect na and ci for gen.2 results from an unspecified number of patient samples tested on the cobas 6000 c 501 (ul) v and the cobas 4000 c311 stand alone system.This mdr is for the cl assay processed in the cobas 4000 c311 stand alone system.Please refer to medwatch with a1.Patient identifier (b)(6) for the report on the na assay processed in the cobas 6000 c 501 (ul) v.The reporter was able to provide one patient sample with discrepant results: the patient sample was rerun on the c 311 analyzer as the data flag and delta check indicated that the initial na result from the c 501 module was low compared to the patient's previous result.The questionable cl result was not reported outside of the laboratory.The initial cl result from the c 501 was 90.9 mmol/l (91 mmol/l).The repeat result from the c 311 was 102.8 mmol/l.The initial result was deemed correct.
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Manufacturer Narrative
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Medwatch fields d.Device identification, g1 and g4 pma / 510k (premarket numbers) were updated.The investigation reviewed the last calibration performed on (b)(6) 2024 and the results were within specifications.The customer stated that they believe there are no issues with the analyzer.The investigation determined the event was consistent with a preanalytic issue at the customer site (mis-sampling caused by insufficient aspirated sample volume).Preanalytics are within the customer's responsibility.There was no indication of a device malfunction.
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Search Alerts/Recalls
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