Information was received from a patient (pt) who was implanted with an implantable neurostimulator (ins) for urinary/bowel dysfunction and urge incontinence.It was reported that they had their follow up with the urologist and were told to set it and forget it.Caller was calling for information about maintenance of the external equipment.Reviewed some general equipment information.Offered and sent email with quick guide, and interstim information.Redirected to their doctor.Caller said pt's old stimulator was removed and the doctor could not get the new one in and sent the patient to another doctor who did the surgery.Called caller back to clarify that what that statement meant.Caller clarified pt's prior ins was not working for at least 6 months, they went for reprogramming and they replaced the batteries in the programmer before the doctor attempted to replace it but was unsuccessful due to too much scar tissue and the surgery was aborted.Caller said their first doctor sent the patient to another doctor for ins replacement.
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B3: event date is not known.Please see b5 for approximate date range, if applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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