On march 4, 2024, a representative for a distributor of impulse dynamics products outside of europe and the united states informed an impulse dynamics germany representative of a problem with an optimizer smart mini (osm) implantable pulse generator (ipg).The distributor representative attempted to update the software of a patient's implanted ipg, but the update failed due to an a9 error and the ipg battery having been depleted.Interrogation of the device yielded a "telemet error: down_ temp integrity" a9 error.Connection was unable to be established between the paired charger and the ipg, and attempts to blind-charge the device yielded the same a9 error before the device would again shut down.After this, field staff attempted to reset the device using an intelio programmer, but again the device yielded the same a9 error when blind-charging was attempted.Analysis of the ipg log files indicated the device could possibly have a hardware issue.The tentative recommendation of impulse dynamics staff, to be conferred with the implanting physician, is the removal and replacement of the device.An explant procedure has not yet been scheduled at this time.
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This is a follow-up to a previously filed mdr.On may 7, 2024, a representative for a distributor of impulse dynamics products outside of europe and the united states informed representatives from impulse dynamics germany and usa that this device had been explanted and replaced with a new osm ipg.The distributor representative also informed id staff that, according to new laws passed in their country, medical devices can no longer be sent outside the country for any reason.Without the device being available for a full evaluation, it will not be possible to definitively conclude the reason(s) why the device could previously not be charged.
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