The na electrode lot number is t8859 and the expiration date is 30-dec-2024.Calibration was last performed on the day of the event.The qc recovery data provided was acceptable.Based on the calibration and qc data, a general reagent issue could be excluded.The field service engineer (fse) found that the mixing vessel, dispense nozzles, vacuum nozzle, and sipper nozzle were all significantly dirty.The fse cleaned all nozzles and mixing vessels, conditioned the electrodes and tubing, and completed an ise check successfully.Calibration, qc, and precision testing were performed successfully.The service maintenance actions performed by the fse resolved the issue.No further issues were reported after the service visit.
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